|
Terms
& Conditions of Sale
1.
These Terms & Conditions supersede those published in
any prior sales literature. Orders placed and accepted are
deemed to be in accordance with these conditions.
2.
Product specifications and conditions of sale may be amended
without prior warning. Quotations may be withdrawn without
notice at any time prior to acceptance of order
3.
All prices displayed or quoted are inclusive of VAT. E&OE
4.
Prices charged will be those in force at the time of order.
5.
You have the right to return goods within 7 days from receipt
without providing a reason. Any refund due will be made within
7 days of cancellation. The exception to this is for magnetic
& media products which cannot be returned if the seal
is broken. If you wish to return any goods please obtain a
returns number by emailing us at sales@myinkcartridge.co.uk,
which will be valid for 14 days from issue. It is vital that
your post code is included with your request. The returns
number should be quoted on all correspondence relating to
the return. A returns address will be provided with the returns
number. Please ensure that you obtain a certificate of posting
(provided free) from the Post Office.
Product must be complete, including packaging in the same
condition as supplied.
Incomplete or defaced goods will not be accepted for return.
In keeping with industry standards when returning faulty printer
consumables, a sample of the print must be provided.
6.
Other than as specified above, all prices are subject to change
without prior notice.
7.
Shortages, damaged or wrong goods supplied should be returned
within 10 days of receipt of goods. Our aim is to provide
a next working day delivery service, however circumstances
beyond our control may extend this by a day or two. If a delay
of greater than 72 hours is expected we will contact you.
It is IMPORTANT therefore that Non-delivery should be reported
within 10 days of order date. Beyond that date there are great
dificulties in claiming from our delivery agents, The Royal
Mail.
8.
Disputes and complaints should be made directly to us by email
or in writing. Your dispute or complaint will be acknowledged
within 5 working days and we will aim to resolve it within
10 working days. You will be provided the name of the person
handling your complaint at the time of acknowledgement.
9.
We aim to dispatch goods on the same working day as receipt
of order and customers will be advised if this is not the
case. Most goods are sent 1st Class Royal Mail, the aim of
which is that they should arrive next working day wherever
possible. Please allow a maximum of 28 days for delivery.
10.
Goods are guaranteed to the extent of the guarantee (if any)
of the manufacturers and these are offered, where available,
in addition to your statutory rights. Claims under guarantee
are limited to whatever amount (if any) is recoverable from
the manufacturer under such guarantee. lf you wish to return
any goods found to be defective please refer to section 5
above. We cannot accept goods returned without proper authorisation.
11.
No property in or title to the goods shall pass to the customer
unless or until the customer has made full payment of all
sums to the vendor.
12.
My-Ink-Cartridge.co.uk cannot be held responsible for consequential
loss or damage resulting from the improper use of any of their
products sold by them.
13.
As part of the policy of continuous development, My-Ink-Cartridge.co.uk
reserves the right to make any improvements in the designs
shown in any sales literature that may be necessary.
14.
We are committed to protecting your privacy. We will only
use the information that we collect about you lawfully (in
accordance with the Data Protection Act 1998). We collect
information about you for two reasons: firstly, to process
your order and second, to provide you with the best possible
service. We will give you the chance to refuse any marketing
email from us by providing an opt out system. The type of
information we will collect about you includes your name and
address, your telephone number and email address. We will
never collect sensitive information about you without your
explicit consent. The information we hold will be accurate
and up to date. You can check the information that we hold
about you by emailing us. If you find any inaccuracies we
will delete or correct it promptly. The personal information
which we hold will be held securely in accordance with our
internal security policy. We may use technology to track the
patterns of behaviour of visitors to our site. This can include
using a "cookie" which would be stored on your browser.
You can usually modify your browser to prevent this happening.
The information collected in this way can be used to identify
you unless you modify your browser settings. If you have any
questions/comments about privacy, you should email us.
15.
These "Terms and Conditions" do not affect your
statutory rights as a consumer. Any contracts shall in all
respects be construed and operate as an English contract and
in conformity with English laws
|
